Royal Relief

Effective Date: 3/31/2026

Royal Relief (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website, request a quote, or contact us.

By using our website or providing your information, you agree to this Privacy Policy.

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1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Event date, event location, and event details
• Any information you include in your message or inquiry

We may also collect certain information automatically when you visit our website, such as:

• IP address
• Browser type and device information
• Pages viewed and time spent on our website
• Website traffic source (example: Google, Facebook, Instagram)

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2. How We Use Your Information

We use the information we collect to:

• Provide quotes for luxury restroom trailer rentals
• Communicate with you about availability, booking details, and rental logistics
• Coordinate delivery and pickup for rentals
• Respond to customer questions and provide customer support
• Improve our website, services, and customer experience
• Run and improve marketing and advertising campaigns

We do not sell your personal information.

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3. SMS/Text Messaging & Phone Communication

If you provide your phone number through our website, phone call, or text message inquiry, you consent to receive communications from Royal Relief, which may include:

• Quote follow-ups
• Booking confirmations
• Scheduling, delivery, and pickup updates
• Customer service communications

Message frequency may vary depending on your inquiry and event timeline.

Opting Out

You may opt out of SMS/text messages at any time by replying:

STOP

Message and data rates may apply.

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4. Sharing of Information

We may share your information only when necessary to operate our business and provide services, including with trusted third-party providers such as:

• Website hosting and website tools
• CRM and communication platforms (including SMS services)
• Payment processors and invoicing systems
• Analytics and advertising tools

We may also share information if required by law or to protect our business, customers, and rights.

Mobile Information Sharing Statement

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes.

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5. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

• Improve site functionality
• Understand website traffic and user behavior
• Measure and improve advertising performance

You may disable cookies through your browser settings, but some website features may not work properly.

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6. Data Security

We take reasonable and appropriate measures to protect your personal information. However, no website, system, or internet transmission is completely secure, and we cannot guarantee absolute security.

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7. Your Rights & Choices

You may request to:

• Access the personal information we have about you
• Correct inaccurate information
• Request deletion of your personal information (subject to legal or business record requirements)

To make a request, contact us using the information below.

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8. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

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9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

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10. Contact Us

If you have questions about this Privacy Policy, please contact us:

Call/Text: (240) 673-7035
info@royalreliefdmv.com
royalreliefdmv.com